Tensions have escalated at a residential complex in Gurgaon’s Sector 35 after homeowners approached the police alleging arbitrary electricity charges, unreliable power supply and serious security concerns. The dispute centres on The Melia, a housing project developed by Silverglades, where residents claim repeated attempts to resolve issues through dialogue have failed.
Power Cut Triggers Protest
The situation intensified when electricity supply to several homes was reportedly disconnected on February 23, prompting residents to gather within the premises seeking answers from management. According to homeowners, the presence of external security personnel during the incident heightened anxiety, especially as families and children were present.
Residents say they are demanding uninterrupted power supply, transparent billing practices and assurances regarding safety within the gated community.
Allegations of Excessive Charges
Homeowners claim they already pay maintenance charges of about Rs 4 per square foot plus taxes, which, as per the agreement signed at possession, should cover common services including security, electricity for shared areas, clubhouse operations and upkeep.
However, they allege that separate billing for common area electricity has recently been introduced despite being included in maintenance. Residents also point to heavy reliance on diesel generators due to the absence of a dedicated power line, especially during peak summer months.
Generator-backed electricity, they claim, costs around Rs 30 per unit — significantly higher than standard tariffs — placing an additional financial burden on households.
Infrastructure and Safety Concerns
Apart from billing disputes, residents have highlighted infrastructure shortcomings, particularly system overloads caused by inadequate power arrangements. Frequent generator usage, they say, not only increases costs but also raises concerns about long-term reliability.
Security has emerged as another flashpoint following the recent incident, with residents questioning the deployment of outside personnel within the premises.
Residents Seek Dialogue, Not Confrontation
Homeowners have submitted formal representations to the developer, maintenance agency and relevant authorities, stating they remain open to constructive engagement and an amicable resolution.
Police have acknowledged the complaint, though no official statement from the developer was available at the time of reporting.
The episode underscores growing tensions in several high-end housing societies across NCR, where residents are increasingly challenging developers over maintenance practices, service delivery and transparency in billing.
