Nearly 800 homebuyers in Gurugram’s Sector 61 are facing mounting financial pressure as they continue to pay home loan EMIs along with rent, while awaiting possession of apartments they allege were misrepresented at the time of sale.
The project, marketed as a 1,600-unit integrated township under the “Smart World” branding by M3M Builder, was promoted as a premium gated development with direct road access and landscaped green spaces. Buyers now claim that key project details were altered after payments were secured.
Project Allegedly Bifurcated After Collecting Payments
According to buyers, the township was later divided into two segments — ‘Orchard’ and ‘Avenue’ — after over 90% of apartment costs were collected. Unit prices ranged between Rs 1.1 crore and Rs 2.4 crore.
Divas Vats, who invested Rs 1.2 crore in 2022, said buyers were shown under-construction flats nearing completion and were assured possession within a year.
“We were told we would celebrate Diwali 2023 in our new homes. But even after four years, construction remains incomplete,” he said.
Buyers allege that what was presented as a unified gated township turned out to be multiple land parcels separated by public roads.
‘Green Area’ Allegedly Faces Crematorium
One of the most serious allegations concerns the project’s surroundings. Marketing brochures reportedly highlighted green open areas and premium surroundings. However, buyers now claim that several flats in the Avenue segment face a crematorium — a fact they say was not disclosed during sales presentations.
“It was projected as one large integrated land parcel with green surroundings. When we revisited the site, we realised access and layout were completely different from what was promised,” Vats added.
Buyers further claim that only select units have direct access from Sector 61 road, contrary to what was advertised.
Matter Reaches NCDRC
On January 23, 39 buyers representing nearly 800 affected families approached the National Consumer Disputes Redressal Commission (NCDRC), alleging fraud, cheating and misrepresentation.
The complaint accuses the developer of altering the project layout after securing substantial payments from buyers.
The NCDRC heard the matter on January 31, issued notice to the developer, and ordered a stay on further construction until the next proceedings.
Financial and Emotional Toll on Families
Many affected families had planned to relocate closer to their workplaces in Gurugram, hoping to reduce long daily commutes from neighbouring states. Instead, they now find themselves paying EMIs and rent simultaneously.
Buyers say the delay and alleged layout changes have not only created financial strain but also emotional distress.
The case has once again highlighted concerns over transparency in NCR’s high-value real estate market and the need for stronger consumer protection mechanisms.
With legal proceedings underway, hundreds of families now await clarity — and the possession of homes they believed would be their dream address.
